Dr. Tom Higgins (MD, MBA, CPE, FACP, FAAPL, MCCM) is an experienced physician leader who maintains an active part-time practice in critical care medicine. He is also Chief Medical Officer at The Center for Case Management in Natick, Massachusetts (www.cfcm.com), the industry leader in the custom-development of tools, roles, and systems for managing outcome-driven care.

As Professor of Medicine and Anesthesiology at the UMass Chan Medical School, he teaches critical care and physician leadership skills to residents and fellows. His clinical experience includes rural primary care, urban emergency medicine, and tertiary critical care at the Cleveland Clinic and Baystate Medical Center in Springfield MA. At Baystate, Dr. Higgins has been Chief of the Critical Care Division, inaugurated Critical Care fellowship programs, championed EMR implementation as Medical Director of Inpatient Informatics, and was lead Physician Advisor to Case Management. Dr. Higgins is board certified in Internal Medicine, Anesthesiology and Critical Care, holds fellowship in the American College of Physicians and the American Association for Physician Leadership, and is a Master of Critical Care Medicine.

Dr. Higgins’s previous leadership roles include Chief Medical Officer at Baystate Franklin and Baystate Noble hospitals, interim Chair of Medicine at Baystate Medical Center, interim President/CEO at Baystate Franklin Medical Center, CMO at CHI St Alexius in Bismarck ND, and CMO at the Soldiers’ Home in Holyoke, MA. He has served on the Governor’s Council of the Massachusetts Chapter of the American College of Physicians since 2011, and on numerous committees for the Society of Critical Care Medicine.

Tom’s research involves health care quality, sepsis pharmacotherapy, population health, COVID-19, risk stratification and benchmarking clinical outcomes. He has published more than 130 peer-reviewed articles, numerous book chapters, two medical textbooks and three history books. He serves on the editorial boards of Critical Care Medicine, Journal of Cardiothoracic and Vascular Anesthesia and Physician Leadership Journal, and reviews for several other journals.